Question 1

Are you a government website?

Accepted Answer

No. VisaTravel is a private consulting service operated by Travel Forms LLC and is not affiliated with any government agency.

Question 2

Do you issue visas, eVisas, ESTA, eTAs, or arrival cards?

Accepted Answer

No. We do not issue government documents or travel authorizations. Only the relevant government can issue those.

Question 3

Can I apply directly through the government?

Accepted Answer

Yes. Customers may apply directly through official government websites without using our consulting service.

Question 4

Do you submit applications?

Accepted Answer

No. Our service is focused on private consulting, readiness review, document organization, and preparation guidance. You submit your own application through the official government channel.

Question 5

Do you guarantee approval?

Accepted Answer

No. We do not guarantee approval or any specific government outcome. All decisions are made by the relevant government authority.

Question 6

When do I pay?

Accepted Answer

You only pay once a consultant has confirmed the scope of your readiness review. We email a secure payment link before your review begins.

Question 7

What if my application is refused after your consulting?

Accepted Answer

We are a preparation service, not a legal advisor, and outcomes are decided by the government. If our consulting materials contained a clear error on our side, we'll refund our consulting fee under our refund policy.

Question 8

Is my information secure?

Accepted Answer

Yes. All data is transmitted over TLS and stored encrypted at rest. We never sell or share your information.

Frequently asked questions